Privacy Policy & Cookies

Version date: 17 February 2023 (It will take effect on 20 February 2023).

PRIVACY

The Comedy Crowd respects your privacy and we are committed to protecting your data.

Accepting the Privacy Policy

This Privacy Policy explains what information we collect through thecomedycrowd.com (the “Web Site”), how we use that information, and what choices you have. The Web Site and our services available via the Web Site are collectively called the “Services.”

Please take a few moments to read this Privacy Policy. By accessing the Web Site, you acknowledge that this Privacy Policy applies to only the Services.

Our primary goals in collecting information are to provide and improve our Services, to administer your use of the Services (including, if applicable, your Account (as defined below)), and to enable you to enjoy and easily navigate our Services.

If you do not want us to collect or process your personal information in the ways described in this policy, you should not use the Services. We are not responsible for the content or the privacy policies or practices of any of third-party websites, or third-party apps.

Controller

Grassroutes Entertainment Limited is the controller and responsible for your personal data (collectively referred to as The Comedy Crowd, “we”, “us” or “our” in this Privacy Policy).

If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact us by email at theccteam@thecomedycrowd.com or in writing to the following address.

Postal address: Grassroutes Entertainment Limited, International House, Mosley Street, Manchester, M2 3HZ.

Telephone number: +447743081014

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Personally Identifiable Information

If you create a Comedy Crowd account via the Web Site (an “Account”), we collect certain information that can be used to identify you, such as your name, age/birthdate, postal address, e-mail address, credit card information, bank account details, social security number, or other information that can be used to contact you or identify you as an individual (collectively, “Identifiable Info”). Any Identifiable Info will be stored on our servers.

We collect and use your Identifiable Info if and when you register for special services provided from time to time, sign up for e-mail newsletters and, if applicable, purchase services. We use your Identifiable Info to help customize content available on the Web Site and conduct research for internal purposes. Some features, services, and promotional opportunities that we offer may also ask you to submit Identifiable Info to participate.

Non-Personally Identifiable Information

The Comedy Crowd automatically receives and records information from your browser or your mobile device when you visit the Web Site or use certain other Services, such as your Internet Protocol (IP) address, browser type or unique device identifier, how often you use the Services, what happens within the Web Site, purchases made, which videos are viewed most frequently, aggregated usage, performance data, app errors, debugging information, and other statistics in order to allow us to operate and provide the Services. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Services secure, to analyse (and may engage third parties to analyse) and understand how the Services work for Users, and to provide advertising, including across your devices and a more personalised experience for members and visitors. We may use a person’s IP address to fight spam, malware and identity theft. We also use the IP address to generate aggregate, non-identifying information about how our Services are used.

We do not link the information we store within the analytics software to any personally identifiable information that you may submit.

Like many Internet sites, we also use non-technically necessary “cookies” to collect information. A cookie is a small data file that we transfer to your computer and is stored on your hard drive when you access our Services. When you visit our Services the cookie identifies your computer to us so that you do not have to re-register each time you visit. We also use cookies to identify that you’ve logged in to the Services, to tell us how and when you interact with our Services, to monitor aggregate usage and web traffic routing on our Services, to return you to a persistent location of your choosing, and to customize and improve our Services and to measure the traffic to our Web Site and the use of different features of the Services. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. Please note, however, that if you don’t accept cookies, you may not be able to access all portions or features of the Services. Third party advertisers that appear on the Web Site may place cookies on your computer and their use of the information stored on those cookies is subject to their own privacy policies. You should visit their websites to learn about their information practices. Note that this Privacy Policy only covers our use of cookies and does not include the use of cookies by such third parties. Advertisers or other companies do not have access to The Comedy Crowd’s cookies.

Location Information

If you access the Service on your mobile device, we will collect information about your location and/or use various technologies such as third party analytical software to determine your locations.

We may collect information about your use of the Services for analytics (using third party analytical software), to serve content and to protect the Services, including your IP address, browser information (including referrers), device information (such as iOS IDFA, IDFV for limited non-advertising purposes, Android AAID, and, when enabled by you, location information provided by your device).

Additionally, we may obtain location information you provide in your IP address. With your consent, we may also determine location by using other information from your device, such as precise location information from GPS or information about wireless networks or cell towers near your mobile device. If you have consented to share your precise device location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on your mobile device. Certain non-precise location services, such as for security and localised policies based on your IP address or submitted address, are critical for the Web Site to function.

Use & Disclosure of Identifiable Info

Except as noted, The Comedy Crowd does not share your Identifiable Info with third parties unless you give us your permission or we need to share such information in order to provide our Services to you at your request.

Security. We may use your information for safety and security purposes, including sharing of your information for such purposes, and we do so because it is necessary to pursue our legitimate interests in ensuring the security of our Services, including enhancing protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kind.

Information Disclosed for Our Protection and the Protection of Others. We may also retain, preserve, or release your personal information to a third party in the following limited circumstances:

  1. in response to lawful requests by public authorities, including to meet legitimate national security or law enforcement requirements; to protect, establish, or exercise our legal rights or defend against legal claims, including to collect a debt;
  2. to comply with a court order, legal process, or other legal requirement as applicable; or
  3. when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of our Terms of Use.

In these cases, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. It may also be necessary in the public interest (such as to prevent crime) or to protect vital interests (in rare cases where we may need to share information to prevent loss of life or personal injury).

If we receive a lawful, verified request for a user’s records or information in one of the limited circumstances described above, we may disclose personal information, which may include, but may not be limited to, a your name, address, phone number, email address, and company name.

Third Party Sharing

Information We Disclose with Your Consent or at Your Request. We will share your Identifiable Info with third-party websites or platforms, such as social networking sites, if you have expressly requested that we do so.

We may also need to engage third-party companies and individuals (such as payment processors, research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to Etsy not to disclose or use your information for other purposes. Our engagement of service providers is often necessary for us to provide the Services to you, particularly where such companies play important roles like processing payments and shipments and helping us keep our Service operating and secure. In some other cases, these service providers aren’t strictly necessary for us to provide the Services, but help us make it better, like by helping us conduct research into how we could better serve our users. In these latter cases, we have a legitimate interest in working with service providers to make our Services better.

Retention

The Comedy Crowd will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances you can ask us to delete your data (see “Request erasure” below for further info).

Control

If you no longer wish to use you Account or receive service-related messages (except for legally required notices), then you may close your Account by notifying us of your request.

When you register for an account, subscribe to a newsletter, or provide us with your email address, you receive notice of and agree by an additional unambiguous consent, to receive marketing emails and messages from us. You can unsubscribe at any time from our newsletter through the opt-out link included in any such newsletter.

Your Rights

You have the right to:

    • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
    • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
    • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
    • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
    • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
    • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
    • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Updates to the Privacy PolicyWe may amend or update this policy from time to time. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes, or (iii) posting an update in our latest newsletter.Any information that we collect is subject to this Privacy Policy in effect at the time the information is collected by us. However, we may update this Privacy Policy from time to time as our Services change and expand. If we believe that the changes are material, we’ll let you know by doing one (or more) of the following: (i) posting the changes on or through the Services, (ii) sending you an email or message about the changes, or (iii) posting an update in a newsletter circulation.

    Unless otherwise provided, the updated Privacy Policy will take effect on the date it is posted. If you do not agree to the terms of this Privacy Policy, or any revised Privacy Policy, you should stop using the Web Site and/or Services.

COOKIES

Version dated 21 July 2021

This Cookies Policy explains how Grassroutes Entertainment Limited and their group companies (“Comedy Crowd”, “us” “our” or “we”) use cookies and similar technologies. Whenever you use our websites, apps, products, advertising services or other technologies, or visit a website, app or service which uses our services, information may be collected through the use of cookies and similar technologies. Comedy Crowd is committed to protecting the personal information collected when you use our services.

INFORMATION ABOUT OUR USE OF COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Party

 

Cookie Name

 

Purpose

 

More information

 

3rd Party

 

Google Analytics

 

Performance and Measurement

 

https://tools.google.com/dlpage/gaoptout

 

3rd Party

 

Youtube

 

Performance and Measurement

 

 

3rd Party

 

Vimeo

 

   

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How can users manage or opt out of cookies?

If you would prefer to opt out of cookies, it is possible to control cookies by following the steps below, however you should be aware that you might lose some features and functionality of the website if you do so.

Cookies, including those which have already been set, can be deleted from your hard drive. You can also change the preferences/settings in your web browser to control cookies. Some internet browsers have a ‘Do Not Track or ‘DNT’ setting; this sends a signal to websites asking them not to track your browsing. The following links may be helpful:

Cookie setting in Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies

Cookie setting in Safari: https://support.apple.com/kb/PH17191?locale=en_US

Cookie setting in Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-10

Cookie setting in Chrome: https://support.google.com/chrome/answer/95647?hl=en&ref_topic=14666

In some cases, you can choose to accept cookies from the primary site, but block them from third parties. In others, you can block cookies from specific advertisers, or clear out all cookies. Deleting or blocking cookies may reduce functionality of the site. To learn more about how to reject cookies, visit http://www.allaboutcookies.org or go to the help menu within your internet browser. If you experience any problems having deleted cookies, you should contact the supplier of your web browser.

For more information about third party cookies generated by advertisers please visit www.youronlinechoices.com.

Please be aware that these are third party websites and Comedy Crowd does not accept any liability for the instructions given on these sites.

Opting out of Analytical Performance Cookies

If you would like to opt out of Analytics cookies, please do so by clicking on the relevant links in the Cookies table above.

Opting out of Targeting and Behavioural Advertising Cookies

If you would like to disable third party cookies generated by advertisers or providers of targeted advertising services, you can turn them off by going to the third party’s website.

You can find out how to decline targeting and behavioural advertising cookies by visiting:

http://optout.networkadvertising.org/?c=1#!/

http://www.aboutads.info

http://www.youronlinechoices.eu

Web Beacons

You can normally render web beacons and other tracking technologies ineffective by switching off cookies in your browser. There are also browser add-ons and extensions that specifically block web beacons. If you object to web beacons in emails, we recommend that you follow the instructions for deleting existing cookies and disabling future cookies above. We will still know how many of our emails are opened and we will automatically receive your IP address, a unique identifier of your device or other access device; but we will not identify you as an individual.

Expiry

Except for essential cookies, all cookies will expire after the session period.

Further information and contact details:

Please contact us if you would like more information on the cookies that we use and their purposes:

By email: theccteam@thecomedycrowd.com

By post:  International House, Mosley Street, Manchester, England, M2 3HZ

For more information about cookies please visit http://www.allaboutcookies.org/

General information about data protection may be found at:

Information Commissioner’s website: https://ico.org.uk/

Direct Marketing Association: https://dma.org.uk/